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December 15, 2004

Conference calls...the bane of an attorney's existence

I’ve been participating in Matt Homann’s “Think Tank Tuesday” for a few months now, and it has been a great way to meet some really interesting people.  One of them has been fellow blogger Zane Safrit at Conference Calls Unlimited.  Conference Calls Unlimited is kind enough to provide the TTT group with a free telephone/web conference every month and I’ve been really impressed with the quality of their system/services.  They are a full-service phone and web conferencing service provider clearly (from my experience) committed to keeping their customers happy.  Rather then spend oodles of money on advertising, they have been channelling their previous advertising budget back into customer service (it reminds me of Amazon.com…they don’t advertise, they use their “advertising budget” to give customers free shipping).  What has impressed me (I’m a sponge for taking other people’s ideas and applying them to my own business) is how they have grasped the “customer comes first concept” by providing personal attention to their clients, having human beings answer calls (no more talking to machines), etc.  Zane told me that if I know of anyone interested in trying their phone/web conferencing …to have them contact Chaz Czinder at 877-227-0611, ext. 18.  Just mention you that I referred you and Chaz will hook you up with a special price or free introductory offer.

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